Responsible Gaming
Introduction
At Star Casino Online, we believe gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. The house always has a mathematical advantage, and the outcome of all games is determined by chance. Please gamble responsibly and within your means.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state or territory) to use this website and participate in gambling activities. We take age verification seriously and reserve the right to request proof of age at any time.
If you are under the legal gambling age, please do not use this site. Gambling by minors is illegal in Australia and can cause serious harm.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in yourself or someone you know? If so, please seek help immediately.
- Chasing losses: Gambling more to try to recover money you've lost
- Hiding gambling: Keeping your gambling secret from family, friends, or partners
- Loss of control: Spending more time or money gambling than intended
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Financial problems: Borrowing money, going into debt, or facing financial stress because of gambling
- Mood changes: Becoming irritable, anxious, or depressed when not gambling
- Escalating stakes: Needing to gamble with larger amounts to get the same excitement
- Failed attempts to quit: Trying to cut back or stop gambling but being unable to do so
- Using gambling to escape: Gambling to relieve stress, anxiety, or other negative emotions
Self-Help Tools
We provide a range of responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of losses you're willing to accept in a given period
- Reality Checks: Receive reminders during your gaming sessions about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently close your account if you need to take a break from gambling
- Time-Out: Take a cooling-off period of several days, weeks, or months without accessing your account
To access these tools, log into your account or contact our customer support team. We encourage all players to use these features.
Support Organisations
If you or someone you know is struggling with problem gambling, confidential help and support are available:
Australia
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Gambling Help Online
www.gamblinghelponline.org.au
Free and confidential counselling service. Call 1800 858 858 or access live chat online.
Other Regions
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United Kingdom – GamCare
www.gamcare.org.uk
Free support for problem gambling in England, Scotland, and Wales. -
United Kingdom – GamStop
www.gamstop.co.uk
Free national self-exclusion scheme across licensed UK operators. -
Canada – Responsible Gambling Council
www.responsiblegambling.org
Resources and support for problem gambling across Canada. -
United States – National Council on Problem Gambling
www.ncpgambling.org
Call the National Problem Gambling Helpline: 1-800-522-4700
Call to Action
If you think you may have a gambling problem, please reach out for help today. There is no shame in seeking support — problem gambling is a treatable condition, and help is available.
Contact Gambling Help Online on 1800 858 858 for free, confidential support 24/7, or use the live chat service on their website.
Your wellbeing is important to us. Please gamble responsibly and know that help is always available when you need it.